Legal
WildWash Website Privacy Policy
When you provide us with information through the WildWash website (“this site”) we respect your
privacy. It is important for you to understand what information we collect about you during your visit
and what we do with that information. Your visit to this site is subject to this Privacy Policy and our
Terms and Conditions. This Privacy Policy was last updated on 15th August 2016.
1. About The Data We Collect:
The only personal information we collect is information that you give us when you register and when
you place an order. We use that information to service your account and to personalise your experience
at WildWash.in. The personal information WildWash will collect generally comprises name, address,
date of birth, contact details (phone number, email address), credit card or bank details, and any
information related to goods and service preferences. By providing such information to us, you will be
deemed to have consented to our collection of such information. If you have provided us with the
personal information of any third party, please ensure that you have their consent to do so. If you wish
to see or amend your information visit the pages available under the Your Account section on our
website. Please note that your online account with WildWash is password protected. You cannot access
or view your personal information without your password. You are responsible for keeping your
information on file with us up to date. You may review and change the personally identifiable
information you provide to us at any time by emailing us at info@urbanpethouse.com. If you would
prefer that we do not collect any personally identifiable information from you, please do not provide us
with such information. Please note that if you do not wish to provide any personal information, you will
not be able to make purchases on the Site.
2. Use Of Personal Data:
We will never share your information with third parties, nor will we send you our own promotional e-
mails without your consent. Any promotional email that you receive from us will also allow you to
unsubscribe to further email promotions. The information you provide to us during your use of our site
will be used by us in order to supply you with goods and services under the Terms and Conditions of our
website. We may also collect information about your buying behavior in order to contact you from time
to time by e-mail or mail with details of carefully selected products or special offers which may be of
interest to you.
3. Data Protection:
Your personal information will be stored at facilities located in the UK. WildWash will have no liability for
disclosure of information due to errors in transmission or unauthorized acts of third parties. In addition,
we may disclose any information, including personally identifiable information, to comply with any
applicable law, regulation, legal process or governmental request. We will also release specific
information in special cases, such as if there is an attempted breach of security or a physical threat to
you or others.
4. Service Providers:
All credit and debit card payments both are processed through PayU Biz who are one of the worlds
leading online secure payment companies. Card details handled by PayUBiz are not stored on the
WildWash website. PayU Biz achieved the highest level of compliance under the Payment Card Industry
Data Security Standard (PCI) and adhere to the most stringent levels of fraud screening, ensuring that
customer’s details remain secure throughout the transaction process.
When you place an order on the WildWash website you will be redirected to PayU Biz who will then take
your card details over a secure connection.
Our partnership with PayU Biz ensures that when ordering with WildWash, we are giving customers the
most secure way to shop.
5. Cookies:
Our website uses cookies to improve its ease of use and content. A cookie is a small file of letters and
numbers that enables us to store information and your preferences.
We use session cookies which allow you to be remembered within the site, so any page changes or item
selection you make is recalled from page to page. This means that you don’t get asked the same
information you’ve already given to us time and time again. These cookies are temporary and are erased
when you close your browser at the end of your session.
We also use tracking cookies which allow us to remember your information and settings when you visit
the website in the future. This results in a faster and more convenient access and will enhance your
experience of services and functions we offer. These cookies remain on your hard drive until they are
deleted, or expire.
Our web analytic cookies help us understand what content is most useful to our customers. They allow
us to recognize and count the number of visitors we receive, and to see how visitors move around the
site when they’re using it. This enables us to improve the way our website works for you.
Our cookies do not store personally identifiable information. None of the data we get from cookies will
contain information that will enable anyone to contact you via telephone, email, or any other means.
Tracking is limited to this site and is not shared with third party advertisers.
You can block cookies by activating the setting on your browser which allows you to refuse the setting of
all or some cookies. However, if you use your browser settings to block all cookies, you may not be able
to access all, or parts of our site, and might not be able to shop on the website. Unless you have
adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you
visit our site.
6. Links to other sites:
Our website may contain links to enable you to visit other websites of interest easily. However, once you
have used these links to leave our site, you should note that we do not have any control over any other
website. Therefore, we cannot be responsible for the protection and privacy of any information which
you provide while visiting such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the website in question.
7. Consent:
By using WildWash’s website and providing us with your personal information, you are accepting the
privacy practices described in this policy statement. We may update our Privacy Policy from time to
time. Please check back here occasionally. Updates to our Privacy Policy that would affect how we treat
your personal information will not apply to information collected before we made the update, unless we
first obtain your consent.
8. Contact us:
We have taken great measures to ensure that your visit to WildWash is an excellent one and that your
privacy is constantly respected. If you have any enquiries or concerns about our privacy practices please
contact us via email info@urbanpethouse.com You can also write to us at Urban Pet House, 30/2, New
Timber Market, Ganj Peth, Pune – 411042